Medical Gap

Chubb’s Group Supplemental Medical Expense, or GAP Supplement, insurance is specifically designed to fill the gaps of your underlying major medical plan by reimbursing you for covered out-of-pocket expenses, such as deductibles, co-pays, and co-insurance.

How to File a Claim

Claims and customer service are administered by our third-party administrator, ACI – Administrative Concepts, Inc.

To submit a claim, employees may contact ACI’s customer service line at 888-346-9905.

When filing a claim, please include:

• An itemized bill for the services received
• The primary Explanation of Benefits (EOB)

Claims can be submitted via email or mail:

• Email: [email protected]
• Mail:PO Box 4000, Collegeville, PA 19426